Accordingly we have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your personal information.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of your information we collect include: names, addresses, email, phone numbers.
As a result is obtained in many ways including by email, via our website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your information for the primary purpose of providing our services to you, providing information to our clients and marketing. Your data may be also used for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
After all, when and if we collect personal data only where appropriate and where possible, explaining below to you why we are collecting the information and how we plan to use it.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
All in all your sensitive information will be used by us only:
—For the primary purpose for which it was obtained
—For a secondary purpose that is directly related to the primary purpose
—With your consent; or where required or authorised by law.
Where reasonable and practicable to do so, we will collect your personal data only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your data may be disclosed in a number of circumstances including the following:
—Third parties where you consent to the use or disclosure; and
—Where required or authorised by law.
Security of Personal Information
Additionally your data is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
Albeit your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information. However, most of the personal information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access your information we hold about you and to update and/or correct it, subject to certain exceptions. Please contact us in writing.
Celestial Thyme will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your own information.
In order to protect your personal information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your information is up to date. We will take reasonable steps to make sure that your personal data is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
This Policy may change from time to time and is available on our website; www.celestialthyme.com.au